Appointment Policy

We continue to maintain a no appointment, first come-first serve procedure for doctor visits/examinations and routine medical needs. Emergency cases shall always receive top priority though we make a sincere attempt to see each case on a timely basis.

Surgical drop offs are encouraged to be at the clinic before 10:00 a.m. and are accepted as early as 7:00a.m. Monday thru Friday. Routine surgeries are not performed on Saturdays. Ear cropping is only done by Dr Sheets, Mon-Thurs.

For your convenience, 'drop-off's' are available. A 'drop off' means you can bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between other examinations.  The doctor will then call you at the day time contact number you have provided us to go over any findings or instructions.
 
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash. 
 

 *Starting 10/1/2019, you will need to allow 24 hours for all prescription refills.

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit (www.carecredit.com)  cash and personal checks.